Installing AskPlus on HPUX

Installing AskPlus on HPUX Systems

Downloading AskPlusE.8.5.4

We recommend that you right-click and choose "Download linked file as..." (or the equivalent option) as this should prevent your browser from automatically unzipping the file during the download. For verification purposes, the md5sum and cksum values are displayed below the download links.

• Download the install file for PA-Risc.

$ md5sum ASK_eloq_e844.gz
a14982aee155f88e75d6bf9ec693410a ASK_eloq_e844.gz
$ cksum ASK_eloq_e844.gz
905598309 1852008 ASK_eloq_e844.gz

• Download the install file for ITANIUM.

$ md5sum ASK64_eloq_e844.gz
68f7cd79807c2ceacad0d336f98612a4 ASK64_eloq_e844.gz
$ cksum ASK64_eloq_e844.gz
805461021 3487029 ASK64_eloq_e844.gz

Note: Some browsers may automatically uncompress the file during download. If this happens, the ".gz" extension will be removed. In this case, skip the "gunzip" step in the instructions below.

Installing AskPlus for the first time

Installation on UNIX systems is done by creating the appropriate user and directory and loading a file called ASKPLUS.

The host installation should be performed by the AskPlus/Visimage Administrator or the system operator.

If you have any questions, please call our technical support staff.

Upgrading AskPlus

Existing clients should use these instructions to update AskPlus.

Installation

Follow these steps to install and configure AskPlus/UX. Most of these steps are done while logged in as root. (Use “login root” or “su -” to ensure that the superuser login script is run.) Make sure that you login as askplus to complete the installation.

1. Login as root.

2. Create a new user called askplus. The home directory for this user should be the directory where you want to install the AskPlus software. Create a new directory, for example:

/usr/askplus

3. Create a symbolic link that will provide direct access to the directory just created. Type:

ln -fs /usr/askplus /ASKPLUS

This symbolic link makes it easy to run AskPlus without adding the AskPlus directory to your path. It also makes it possible to move the files without modifying any commands that refer to the link.

4. Add a new service to your host services file. Add the following line to your host services file (/etc/services):

askplus 30501/tcp #AskPlus/Visimage server

5. Switch to the /ASKPLUS directory

cd /ASKPLUS

6. Transfer the AskPlus distribution file to the host. The file must be transferred to the host using a BINARY transfer. Use FTP, or a terminal emulator to transfer the file.

• For Itanium systems the file is called: ASK64_eloq_e854.gz
• For PA-Risc systems the file is called: ASK_eloq_e854.gz

These instructions assume that the name of the file is ASK64_eloq_e854.gz.

7. The file that was transferred in the previous step is a compressed tar file. To uncompress and expand this file, enter these commands:

gunzip ASK64_eloq_e854.gz
tar -xvf ASK64_eloq_e854.gz

8. Modify the properties of the vsrvtcp program file. Type:

chmod +s vsrvtcp

9. Login as askplus and make sure you are in the /ASKPLUS directory. Type:

login askplus
cd /ASKPLUS

10. Complete the installation by running the vinstall script. If you are installing AskPlus to use with Eloquence, type:

./vinstall

NOTE: If you are installing AskPlus to use with an Oracle database, type:

./vinstall oracle

Special Note for Eloquence Users

By default, the Eloquence libraries are expected to be located in the directory /opt/eloquence/8.1/lib/pa20_32. If this is not correct, you need to make sure that the parameter SHLIB_PATH includes the correct path. Edit the askplus script (/ASKPLUS/askplus) and update the SHLIB_PATH variable to supply the correct path. To locate the path, type:

find / -name libeqdb.sl -print

Special Note for Oracle Users

By default, the Eloquence libraries are expected to be located in the directory /$ORACLE_HOME/lib. If this is not correct, you need to make sure that the parameter SHLIB_PATH includes the correct path. Edit the askplus script (/ASKPLUS/askplus) and update the SHLIB_PATH variable to supply the correct path. To locate the path, type:

find / -name libcintsh.sl.* -print

Examples for Eloquence 8

Verifying AskPlus

To verify that the programs have been properly installed, type the following command:

/ASKPLUS/askplus

If everything has been properly installed you will see something like this:

PA-Risc Example :
Copyright LSWE (c) 1978-2011. Distributed by Vital Soft, Inc.
ASKPLUS/Unix E.8.5.4 (32 bits) ready !

ITANIUM Example :
Copyright LSWE (c) 1978-2011. Distributed by Vital Soft, Inc.
ASKPLUS/Unix E.8.5.4 (64 bits) ready !

Type EXIT, to exit the AskPlus program.

Accessing Eloquence Data

AskPlus should now be ready to use. Type the following commands to see if you can access your Eloquence data:

/ASKPLUS/askplus
open localhost:eloq-LIVE/MEMBRS,LOOKUP;
form sets
exit

Accessing Oracle Data

AskPlus should now be ready to use. Type the following commands to see if you can access your Oracle data:

/ASKPLUS/askplus
open oracle username, password;
form sets
exit

For immediate technical support contact support@vital-soft.com or call 1-800-848-2576 ext 21.