Difference between revisions of "Visimage3 Linux Connections for Fiserv Online Clients"
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| − | + | === What Databases Does the Linux Connection Use === | |
| − | + | When you start server in Visimage using the Linux connection, you connect to AskPlus on a Linux server. AskPlus then opens the Spectrum databases (over the network) on the corresponding HP-UX server. As before, Visimage3 has direct access to your most recent (live) and month-end (eom) databases. | |
| − | + | What has changed is that AskPlus can no longer access '''files''' created on HP-UX. Therefore if you have any existing Visimage3 reports that use files created by Spectrum programs (pextract, d3307, etc.) you must request that Fiserv modify the jobs to transfer the files to the Linux server. | |
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| − | + | === Accessing Files Created by Spectrum Programs === | |
| + | Some clients may have reports that require including unencrypted data. Since Visimage3 cannot decrypt fields like SSN, the solution is usually to have Fiserv run a pextract that includes the ACCOUNT number and the decrypted SSN value in a delimited file. In other scenarios, you may need access to values that are not stored in the database, like "loan payoff amount", or "loan delinquent amount." Again, the solution for this is to request that Fiserv run the appropriate pextract (or similar program) to generate the required data in a CSV file. | ||
| − | + | Since AskPlus (running on Linux) can no longer open files on HP-UX, you must contact Fiserv to have the jobs modified so that the extract files are now created on the Linux server. Typically, no other changes will be required. | |
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| − | === | + | === Visimage3 Passwords === |
| − | + | The Visimage3 passwords are '''not''' shared between HP-UX and Linux. It is likely that an Admin user will need to reset your password. If no Admin users are able to connect, contact Fiserv for assistance. | |
| + | |||
| + | === Switching Existing Users from HP-UX to Linux === | ||
| + | Modify the stunnel.conf file and update the "connect =" value to update an existing user's stunnel configuration and switch them from HP-UX to Linux: | ||
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<pre> | <pre> | ||
[VisImage Client] | [VisImage Client] | ||
client = yes | client = yes | ||
accept = 30501 | accept = 30501 | ||
| − | connect = | + | connect = visimage.fiservapps.com:8004 |
</pre> | </pre> | ||
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| − | === | + | '''Do not''' change the accept port, just update the connect address and port. The only reason to change the accept port is if you want to maintain multiple connections. |
| − | After restarting the | + | |
| + | '''Stop and restart the stunnel service.''' | ||
| + | |||
| + | === Updating the Visimage3 Setup for Automated Tasks === | ||
| + | Make the same changes as shown above for your users. | ||
| + | * '''Do not''' change the '''name''' of the Visimage3 connection. This name is stored in the Task Scheduler and should never be changed. | ||
| + | * After updating stunnel.conf (and restarting stunnel), reset the Visimage3 password. | ||
| + | |||
| + | === When Should I Switch === | ||
| + | Once you have successfully tested connections for multiple users and have successfully tested any (Task Scheduler) Automated Tasks then it's time to switch. There is no reason to continue using the HP-UX connection once you have successfully completed testing. Remember, both the HP-UX and Linux connections are accessing the same databases. It is just AskPlus that has moved. | ||
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Latest revision as of 23:27, 29 August 2024
Contents
What Databases Does the Linux Connection Use
When you start server in Visimage using the Linux connection, you connect to AskPlus on a Linux server. AskPlus then opens the Spectrum databases (over the network) on the corresponding HP-UX server. As before, Visimage3 has direct access to your most recent (live) and month-end (eom) databases.
What has changed is that AskPlus can no longer access files created on HP-UX. Therefore if you have any existing Visimage3 reports that use files created by Spectrum programs (pextract, d3307, etc.) you must request that Fiserv modify the jobs to transfer the files to the Linux server.
Accessing Files Created by Spectrum Programs
Some clients may have reports that require including unencrypted data. Since Visimage3 cannot decrypt fields like SSN, the solution is usually to have Fiserv run a pextract that includes the ACCOUNT number and the decrypted SSN value in a delimited file. In other scenarios, you may need access to values that are not stored in the database, like "loan payoff amount", or "loan delinquent amount." Again, the solution for this is to request that Fiserv run the appropriate pextract (or similar program) to generate the required data in a CSV file.
Since AskPlus (running on Linux) can no longer open files on HP-UX, you must contact Fiserv to have the jobs modified so that the extract files are now created on the Linux server. Typically, no other changes will be required.
Visimage3 Passwords
The Visimage3 passwords are not shared between HP-UX and Linux. It is likely that an Admin user will need to reset your password. If no Admin users are able to connect, contact Fiserv for assistance.
Switching Existing Users from HP-UX to Linux
Modify the stunnel.conf file and update the "connect =" value to update an existing user's stunnel configuration and switch them from HP-UX to Linux:
[VisImage Client] client = yes accept = 30501 connect = visimage.fiservapps.com:8004
Do not change the accept port, just update the connect address and port. The only reason to change the accept port is if you want to maintain multiple connections.
Stop and restart the stunnel service.
Updating the Visimage3 Setup for Automated Tasks
Make the same changes as shown above for your users.
- Do not change the name of the Visimage3 connection. This name is stored in the Task Scheduler and should never be changed.
- After updating stunnel.conf (and restarting stunnel), reset the Visimage3 password.
When Should I Switch
Once you have successfully tested connections for multiple users and have successfully tested any (Task Scheduler) Automated Tasks then it's time to switch. There is no reason to continue using the HP-UX connection once you have successfully completed testing. Remember, both the HP-UX and Linux connections are accessing the same databases. It is just AskPlus that has moved.
