Difference between revisions of "AskPlus FAQ"
>Jeremyb (Created page with " ==Why is Askplus Abbending after upgrading Spectrum to 10.5== Askplus 8.2.3 (PARISC/ITANIUM) or later must be installed when running Spectrum version 10.5 or later.") |
>Johno (→Upgrading Eloquence to version 8) |
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| + | ==VSRVTCP Issues== | ||
| + | ===Do I need the listener job to be running when I stream batch jobs?=== | ||
| − | ==Why is Askplus Abbending after upgrading Spectrum to 10.5== | + | Possibly yes. If the RUN command for AskPlus uses the "-Ausername" option in the INFO parameter, then the listener job MUST be running. The "-Ausername" option tells AskPlus to use the same environment as that configured for the specified username. Visimage 2.2.8 and higher always generates this syntax when creating batch jobs to ensure that the job will have the same environment as the interactive user that created it. |
| + | |||
| + | |||
| + | ===How do I Shutdown the Listener Job?=== | ||
| + | |||
| + | The listener job can be shutdown using the host command KILLVSRV. The syntax is: | ||
| + | |||
| + | :KILLVSRV.PUBTCP.ASKPLUS -password | ||
| + | |||
| + | The password must match the password in the VSRVINI file for the VSRVMGR Manager. | ||
| + | |||
| + | |||
| + | ==Eloquence Issues== | ||
| + | |||
| + | ===Upgrading Eloquence to version 8=== | ||
| + | |||
| + | When upgrading Eloquence to version 8 the new library path must be specified in the /ASKPLUS/askplus script file. | ||
| + | |||
| + | Library Paths for HP-UX*: | ||
| + | |||
| + | <pre> | ||
| + | /opt/eloquence/8.1/lib/pa11_32 # 32-bit PA-RISC 1.1 | ||
| + | /opt/eloquence/8.1/lib/pa20_32 # 32-bit PA-RISC 2.0 | ||
| + | /opt/eloquence/8.1/lib/pa20_64 # 64-bit PA-RISC 2.0 | ||
| + | /opt/eloquence/8.1/lib/hpux32 # 32-bit Itanium (IA-64) | ||
| + | /opt/eloquence/8.1/lib/hpux64 # 64-bit Itanium (IA-64) | ||
| + | </pre> | ||
| + | |||
| + | [http://eloquence.marxmeier.com/support/B0800/relnotes/config.html *Eloquence 8 Release Notes] | ||
| + | |||
| + | On PA-RISC based systems modify the SHLIB_PATH in /ASKPLUS/askplus. | ||
| + | |||
| + | Example: | ||
| + | |||
| + | export SHLIB_PATH=/opt/eloquence/8.1/lib/pa20_32:/ASKPLUS | ||
| + | |||
| + | On ITANIUM based systems modify the LD_LIBRARY_PATH in /ASKPLUS/askplus. | ||
| + | |||
| + | Example: | ||
| + | |||
| + | export LD_LIBRARY_PATH=/opt/eloquence/8.1/lib/hpux64:/ASKPLUS | ||
| + | |||
| + | ==Spectrum Issues== | ||
| + | |||
| + | ===Upgrading to Spectrum 10.5 or later.=== | ||
| + | |||
| + | Customers moving to Spectrum 10.5 or later must install AskPlus Version E.8.2.3 or later. | ||
| + | |||
| + | The latest version of AskPlus can be downloaded from our [http://www.vital-soft.com/product-downloads/ downloads page]. | ||
| + | |||
| + | For more information on how to install AskPlus, please refer to the Visimage and AskPlus Installation & Configuration Guide. This can be downloaded in PDF form on the downloads page as well. | ||
| + | |||
| + | If immediate assistance is needed, please contact our support staff at support@vital-soft.com or 1-800-848-2576 ext 21 . | ||
| + | |||
| + | ===Why is Askplus Abbending after upgrading Spectrum to 10.5=== | ||
Askplus 8.2.3 (PARISC/ITANIUM) or later must be installed when running Spectrum version 10.5 or later. | Askplus 8.2.3 (PARISC/ITANIUM) or later must be installed when running Spectrum version 10.5 or later. | ||
Latest revision as of 22:22, 9 December 2014
VSRVTCP Issues
Do I need the listener job to be running when I stream batch jobs?
Possibly yes. If the RUN command for AskPlus uses the "-Ausername" option in the INFO parameter, then the listener job MUST be running. The "-Ausername" option tells AskPlus to use the same environment as that configured for the specified username. Visimage 2.2.8 and higher always generates this syntax when creating batch jobs to ensure that the job will have the same environment as the interactive user that created it.
How do I Shutdown the Listener Job?
The listener job can be shutdown using the host command KILLVSRV. The syntax is:
- KILLVSRV.PUBTCP.ASKPLUS -password
The password must match the password in the VSRVINI file for the VSRVMGR Manager.
Eloquence Issues
Upgrading Eloquence to version 8
When upgrading Eloquence to version 8 the new library path must be specified in the /ASKPLUS/askplus script file.
Library Paths for HP-UX*:
/opt/eloquence/8.1/lib/pa11_32 # 32-bit PA-RISC 1.1 /opt/eloquence/8.1/lib/pa20_32 # 32-bit PA-RISC 2.0 /opt/eloquence/8.1/lib/pa20_64 # 64-bit PA-RISC 2.0 /opt/eloquence/8.1/lib/hpux32 # 32-bit Itanium (IA-64) /opt/eloquence/8.1/lib/hpux64 # 64-bit Itanium (IA-64)
On PA-RISC based systems modify the SHLIB_PATH in /ASKPLUS/askplus.
Example:
export SHLIB_PATH=/opt/eloquence/8.1/lib/pa20_32:/ASKPLUS
On ITANIUM based systems modify the LD_LIBRARY_PATH in /ASKPLUS/askplus.
Example:
export LD_LIBRARY_PATH=/opt/eloquence/8.1/lib/hpux64:/ASKPLUS
Spectrum Issues
Upgrading to Spectrum 10.5 or later.
Customers moving to Spectrum 10.5 or later must install AskPlus Version E.8.2.3 or later.
The latest version of AskPlus can be downloaded from our downloads page.
For more information on how to install AskPlus, please refer to the Visimage and AskPlus Installation & Configuration Guide. This can be downloaded in PDF form on the downloads page as well.
If immediate assistance is needed, please contact our support staff at support@vital-soft.com or 1-800-848-2576 ext 21 .
Why is Askplus Abbending after upgrading Spectrum to 10.5
Askplus 8.2.3 (PARISC/ITANIUM) or later must be installed when running Spectrum version 10.5 or later.
