Updating AskPlus

Overview

• This page describes the steps for installing an AskPlus Update for existing customers.
• Use these instructions for a first time installation.

Downloading AskPlus E.8.5.4 Version

We recommend that you right-click and choose "Download linked file as..." (or the equivalent option) as this should prevent your browser from automatically unzipping the file during the download.

• Download the install file for PA-Risc.

• Download the install file for ITANIUM.

Note: Some browsers may automatically uncompress the file during download. If this happens, the ".gz" extension will be removed. In this case, skip the "gunzip" step in the instructions below.

Updating AskPlus E.8.5.4 Version

• Before starting the installation, you must ensure that AskPlus is not in use and that the TCP/IP Listener process (vsrvtcp) is not running.

• Parts of the installation may fail if any of the AskPlus files are in use.
• Instructions for stopping the listener process.

• The installation loads new files, but does not overwrite the current version of AskPlus.
• Site-specific configuration files (Manager Files and vsrvtcp.ini) will not be overwritten.

1. Login as the askplus user and make sure you are in the /ASKPLUS directory. Type:

login askplus
cd /ASKPLUS

2. Transfer the AskPlus distribution file (ASK64_eloq_e854_upd.gz or (ASK_eloq_e854_upd.gz) to the host.

• Use ASK64_eloq_e854_upd.gz for ITANIUM systems and ASK_eloq_e854_upd.gz for PA-Risc systems.
• The file must be transferred to the host using a BINARY transfer. Use FTP, or a terminal emulator to transfer the file.

3. The file that was transferred in the previous step is a compressed tar file. To uncompress and expand this file, enter these commands:

• Note that some browsers will uncompress the downloaded file automatically, so the gunzip step may not be necessary.

gunzip ASK64_eloq_e854_upd.gz
tar -xvf ASK64_eloq_e854_upd

Launching AskPlus

• The new version is installed in the file aske854x.
• This version can be launched by entering:

/ASKPLUS/askplus e854

• To make aske854x the default version, login as askplus and enter:

cp -p aske854x askplusx

• A previous version can be launch by entering:

ASKPLUS/askplus e833

• To restore a previous version as the default, login as askplus and enter:

cp -p aske833x askplusx

Verifying AskPlus

To verify that the new version has been properly installed, type the following command:

/ASKPLUS/askplus e854

If everything has been properly installed you will see something like this:

PA-Risc Example :
Copyright LSWE (c) 1978-2018. Distributed by Vital Soft, Inc.
ASKPLUS/Unix E.8.5.4 (32 bits) ready ! 

ITANIUM Example :
Copyright LSWE (c) 1978-2018. Distributed by Vital Soft, Inc.
ASKPLUS/Unix E.8.5.4 (64 bits) ready ! 

Type EXIT, to exit the AskPlus program.