Campaign Fundamentals

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Revision as of 18:08, 11 February 2016 by >Johno (Overview)
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Overview

One of the main uses of the Membership Analysis document is selecting members for marketing campaigns. Vital Signs users are able to perform selections on a wide variety of member attributes to identify the pool of members that will be part of a campaign. The document also contains a special Campaign Tab that includes charts that track and report campaign results.

Campaign Types

Various different campaign types are possible:

  • New member campaigns
  • Member services
  • Share products
  • Loan products
  • Dormant members

Selecting Members for Campaigns

Use the Membership Analysis document to select members for a campaign.

Some common fields to use in your selection are:

  • Member Age (Mbr Select tab)
  • Member Credit Tier (Mbr Select tab)
  • OK to Mail (Mbr Attributes tab)
Note: Names on the Mbr Attributes tab are CU specific.

Once the appropriate members have been selected, open the View Details tab and export the Account Address Info table to Excel.

Remember the status bar will show the number of selected members.

The Excel file should contain all of the member data that you need for your campaign.

Tracking Campaign Results

Wave Campaigns

Tracking Campaign Results