Visimage3 Linux Connections for Fiserv Online Clients

What Databases Does the Linux Connection Use

When you start server in Visimage using the Linux connection, you connect to AskPlus on a Linux server. AskPlus then opens the Spectrum databases (over the network) on the corresponding HP-UX server. As before, Visimage3 has direct access to your most recent (live) and month-end (eom) databases.

What has changed is that AskPlus can no longer access files created on HP-UX. Therefore any existing Visimage3 reports that use files created by Spectrum programs (pextract, d3307, etc.) must be modified.

Accessing Files Created by Spectrum Programs

Some clients may have reports that require including unencrypted data. Since Visimage3 cannot decrypt fields like SSN, the solution in the past was usually to have Fiserv run a pextract that included the ACCOUNT number and the decrypted SSN value in a delimited file. In other scenarios, you may need access to values that are not stored in the database, like "loan payoff amount", or "loan delinquent amount." Again, the solution for this was to request that Fiserv run the appropriate pextract (or similar program) to generate the required data in a CSV file.

Since AskPlus (running on Linux) can no longer open files on HP-UX, this solution no longer works. For these reports, we are recommending that you convert the Visimage3 context that uses these files into AskPlus code that Fiserv can add to the existing job that generates the file. With the added code, instead of just producing a file, the Fiserv job will create all of the needed output.

Contact our support department if you need help with making these changes.

Visimage3 Passwords

The Visimage3 passwords are not shared between HP-UX and Linux. It is likely that an Admin user will need to reset your password. If no Admin users are able to connect, contact Fiserv for assistance.

Switching Existing Users from HP-UX to Linux

Modify the stunnel.conf file and update the "connect =" value to update an existing user's stunnel configuration and switch them from HP-UX to Linux:

[VisImage Client]
client = yes
accept = 30501
connect = visimage.fiservapps.com:8004

Do not change the accept port, just update the connect address and port. The only reason to change the accept port is if you want to maintain multiple connections.

Stop and restart the stunnel service.

Updating the Visimage3 Setup for Automated Tasks

Make the same changes as shown above for your users.

• Do not change the name of the Visimage3 connection. This name is stored in the Task Scheduler and should never be changed.
• After updating stunnel.conf (and restarting stunnel), reset the Visimage3 password.